THGrow informs its customers that Thursday and Friday, 9th and 10th, closes for holidays. Orders will be taken in order of entry from Monday the 13th. Greetings and sorry for the inconvenience.
Due to the health alert for COVID-19 disease caused by SARS-Cov-2 coronavirus, certain forms of shipment or payment may be restricted. To date, the situation is as follows:
CAMBIOS EN LOS PEDIDOS: una vez realizado el pedido será imposible muchas veces efectuar cambios en los mismos, por lo que podremos cancelarlo a la espera de uno nuevo o enviarlo tal cual. Antes de aceptar el proceso de compra revise que todo lo que ha pedido es correcto
- SEED BY UNITS: in order to guarantee the maximum security measures and the minimum object manipulation, we have to stop selling seeds by units with the Pick´n´Mix system temporarily
- AGENCY SHIPPING: Agencies are successfully delivering on time until now, although different protocols or restrictions may cause delays. Check your local media to know your area's status
- SHIPMENT BY POST: it does not admit shipments (it mainly affects to Balearic Islands, Canary Islands, Ceuta, Melilla, Madeira and Azores, since we cannot send anything)
- PAYMENT IN CASH ON DELIVERY: you must have the exact amount of the order ready
- POSSIBLE DELAYS IN ORDERING: complying with all WHO safety recommendations makes the order preparation slower. It is normal to have shipment delays of at least a day or two
- OTHER COUNTRIES / SITUATIONS: at the moment orders are suspended until further notice. The only shipping areas enabled are: mainland Portugal, mainland Spain and the different countries of the European Union that accept the shipping via Nacex or MRW carriers (depending on destination)
We hope that the situation will return to normal as soon as possible. In the meantime we appreciate your understanding and patience.